Shipping Policy

If your purchase is over 250€, shipping is free!

How it works

All items purchased through our online store are shipped via UPS, with an estimated delivery time of 24 to 72 hours. Deliveries to remote areas or during holidays may experience an additional delay of approximately one day. Additional charges, such as customs duties, may apply.

Please ensure that you provide a permanent shipping address and verify that it is entered correctly when placing your order. If an order is lost due to an incorrect or misspelled address, it is the customer’s responsibility to contact UPS to resolve the issue.

We work with trusted carriers, such as UPS, who manage customs clearance directly to ensure a smooth delivery process.

Duties & Taxes

Customs duties vary by product, price, and destination country, and apply to all countries without free circulation of goods. VAT is always included in the final price.

Shipping Zones and Fees

Zone 1
Spain: 5€
Andorra: 5€
Balearic Islands: €5
Canary Islands: €5
Zone 2 (€8)
France, Italy, Monaco, Portugal
Zone 3 (€8)
Germany, the Netherlands, and Belgium
Zone 4 (€12)
Austria, Denmark, Ireland, Sweden, Estonia, Greece, Finland, Hungary
Zone 5 (€15)
Poland, Czechia, Malta, Romania, Slovakia, Slovenia, Croatia, Cyprus, Bulgaria
Zone 6 (€10)
United Kingdom
Zone 7 (€15)
Switzerland, Liechtenstein, Norway, Morocco
Zone 8 (€50)
Saudi Arabia, United Arab Emirates, Bosnia & Herzegovina, Åland Islands, Montenegro, Iceland, Turkey, Tunisia
Zone 9 (€15)
United States (17,50$), Canada( 24,41 C$)
Zone 10 (€50)
Bahamas, Barbados, Dominican Republic, Haiti, Honduras, Jamaica, Panama, Argentina, Bolivia, Brazil, Chile, Peru, Venezuela, El Salvador, Colombia, Ecuador, Mexico, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Philippin, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, Uzbekistan, Vietnam, Yemen, Australia, Qatar
Zone 11 (€30)

China (225 CNY), South Korea (43,500 KRW), Japan (5,400 JPY), Singapore (46 SGD)

Política de Envíos

Los pedidos superiores a un valor de 250€ cuentan con envío gratuito.

Todos los artículos comprados en nuestra tienda online se envían mediante UPS, con un plazo estimado de entrega de entre 24 y 72 horas. Las entregas en zonas remotas o durante días festivos pueden sufrir un retraso adicional aproximado de un día. Pueden aplicarse cargos adicionales, como impuestos aduaneros.

Por favor, asegúrate de proporcionar una dirección de envío permanente y verificar que esté correctamente escrita al realizar tu pedido. Si un pedido se pierde debido a una dirección incorrecta o mal escrita, será responsabilidad del cliente contactar con UPS y resolver el problema.

Impuestos y aranceles

Trabajamos con transportistas de confianza de la empresa UPS, que gestionan directamente el despacho de aduanas para garantizar un proceso de entrega sin inconvenientes. Los aranceles aduaneros varían según el producto, el precio y el país de destino, siendo aplicables en todos los países sin libre circulación de mercancías. El IVA siempre está incluido en el precio final.